Lance Burdett

Advanced coping skills to support resilience with

New Zealand’s leading crisis negotiatior

Date: Wednesday 29th November
Time: 4:15pm – 5:15pm
(Followed by drinks and canapés)
Physical Venue: The ADR Centre, Level 2, 129 Hurstmere Road Takapuna, 0622

This is a hybrid event – you can choose to attend in person, or via webinar

About this event:

In the aftermath of Covid, challenging economic conditions, and extreme weather events, it’s been a pretty challenging few years for most Kiwis.

Before the silly season begins officially, we invite you to take a mental health break and join us to learn about developing resilience from arguably the most eminently qualified expert in New Zealand.

In this session, custom-designed for the ADR Centre, he will cover the following:

  • Understanding our brain – With a negativity bias, up to 80% of our memory is of bad things which increases the effects of fight-flight-freeze that leads us to worry & catastrophising. Talking, reading, and writing, overcomes this automatic process.
  • The impact of lockdown – Managing uncertainty reduces overthinking.


  • The impact of lockdown – Managing uncertainty reduces overthinking.
  • Manage emotions – Getting curious with negative emotions to reduce their effect.
  • Handling the impact of change – Reducing unwanted behaviours associated with change.
  • Debriefing negative events – Three methods of debriefing to reduce the impact.
  • Managing personal stress – Tips on how to boost energy and self-motivate, to switch off after a busy day, and to get a full night’s sleep.


Event prices:

ADR Panellists $25
Non-Panellists $35

Payments are made within the registration form.


Lance Burdett

Catherine Green Headshot

Lance Burdett spent 22 years with the NZ Police, becoming the lead crisis negotiator. Qualifying in NZ, Australia, and with the FBI, Lance taught crisis intervention to police & prison negotiators.

He was described by senior police as “The most qualified and highly skilled negotiator within NZ Police”, training and operating with the elite tactical teams of Police, Corrections, Fire, emergency responders, the Military, and the FBI.

Responsible for recruitment and training of the Police Emergency 111 call centre staff, Lance developed and delivered coaching programmes on handling emotional conversations and personal resilience. His resiliency programme is part of the NZ Police mandatory training.



“Do it. It’s a rare opportunity to get training of

this caliber.”


“Highly recommend this to empower them with confidence to negotiate.”


“Recommended – very useful content, great speaker, and get to find out your shortcomings in negotiation. It is an excellent course to take if you are unfamiliar with how to structure a negotiation or a refresher for those who do it daily.”


“Great negotiation training with a good company. A great course to cover negotiation fundamentals”


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